What Personal Data We Collect and Why We Collect It
GROOVAPEAUSTRALIA has established this privacy statement to demonstrate our firm commitment to protecting the privacy of all visitors. If you have any questions or comments about this privacy statement, you can send them to [email protected], or in writing to the address provided at the bottom of this page.
1. Commitment
GROOVAPEAUSTRALIA respects your privacy rights, but we understand that the internet is not a secure medium, so we have implemented security measures to protect as much as possible the information we control from loss, misuse, or alteration.
All data collected due to your visit to the website, purchasing products/services, or visiting our business will be treated as confidential.
All online orders or reservations will be confirmed by email if you have provided an email address.
2. How We Use Your Data
To place orders, reserve services, or participate in promotions, you need to provide contact and personal information.
For our “customers,” we use your personal data for certain legitimate business purposes, for example, we may ask for your name, address, phone number, and email to inform you of new products and services, and send marketing communications and offers used in store or on our website.
You can opt-out of this information at any time by contacting our team ([email protected]).
We may use personal and profile data to customize your experience in our interactive services.
Groo Team advises you to choose carefully the information you post and to protect your password’s security.
For users who have registered on our website but have not yet purchased any of our products and services, we will seek your consent before sending you marketing offers.
We will ask users who wish to submit personal information to be at least 21 years old, or if under 21, to have permission from a parent or legal guardian before submitting such information.
When we process your personal data for the above purposes, we will always fully respect your personal data rights and take these rights into account. If you wish to object to this processing, please contact us ([email protected]). Please note that if you object, it may affect our ability to perform the above tasks.
3. How Long Your Data Will Be Retained
If you are a customer, we will generally retain your data as long as necessary to provide the services used according to our retention policy.
